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    Co-owning scheduling links

    I would like to share ownership of the scheduling links with other team members for when I am out of the office or need a team member to manage to scheduling link.
    over 1 year ago in Schedule - manage your calendar 0 Backlog

    Login-controlled support form

    We want to authenticate our customers when they create a support ticket on our contact form. The best implementation for this in our organisation would be to have a login-controlled support form page similar to the existing login-controlled KB tha...
    over 1 year ago in Form 0 Backlog

    Allow owners of individual inboxes or their company admins to transfer ownership of those inboxes to another user

    Currently, users have to reach out to support to request an individual inbox's ownership transfer to another user. They can easily delegate their individual inboxes to users, and I feel like it'd make sense to grant the ability to fully transfer o...
    almost 3 years ago in Admins can control more teammate settings 0 Backlog

    HubSpot integration - populate Assigned To variable when logging emails

    When we send an email through Front and use the HubSpot integration and logging rule to log to HubSpot, the email is marked as "unassigned" on HubSpot's end and we are unable to assign it after the fact. Because these emails are unassigned, they a...
    almost 3 years ago in Existing integrations 0 Backlog

    HubSpot plugin - prevent logging to teammates' HubSpot contact records

    When using HubSpot plugin, Front logs all emails, sent and received, to your teams' contact records. We don't need these logs on our own contact records. I would love for the HubSpot logging to skip logging to contacts in your own domain, or at le...
    almost 3 years ago in Contacts 0 Backlog

    Integration with Dialogflow in Chat

    It would be nice to integrate Google Dialogflow into our chat offering in the way Twilio Flex currently does https://www.twilio.com/blog/flex-dialogflow-cx-digital.
    almost 3 years ago in Front Chat 0 Backlog

    "Reply to most recent" button when someone emails back as you're composing

    Scenario: you're the middle of composing a long, formatted email when someone replies to the email thread you're replying to. You have to copy your email draft's contents, trash the draft, click "Reply all" on the most recent response, and then pa...
    over 1 year ago in Composer 1 Backlog

    The ability to view the live dashboard on mobile application

    As an admin, I assign workload based on assigned conversations within the live dashboard. I cannot do this on mobile currently
    over 1 year ago in Live dashboard / Mobile 0 Backlog

    Ability to see the 'seen' icon along with the sent time in the automated response email.

    Ability to see the 'seen' icon along with the sent time in the automated response email. It will help the support with a more precise answer.
    over 1 year ago in Auto-reply / Email channels 0 Backlog

    Add 1 hour timeslots with the "Insert meeting times" button

    Right now, Front's "Insert meeting times" button only suggests 30-minutes timeslots, even when 1 hour-long or 2 hour-long timeslots are selected, with the matching duration of the timeslot selected in the modal. I think the inputted duration of a ...
    almost 3 years ago in Scheduling Links 2 Already available