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Jira on-prem integration

Similar to our Jira cloud integration, enable on-prem instances of Jira to be connected to Front.
almost 3 years ago in New integration requests 0 Backlog

Support Required Tagging rule on the mobile app

Our untagged emails are originating from archived emails accessed via cell phones. We would like the required tagging rules to also apply to the email application on mobile devices.
over 1 year ago in Workflows 0 Backlog

Add variables for scheduling links in signatures

We have a hacky workaround for this using Teammate custom fields, but we'd love to be able to include a user's scheduling link in a signature via a variable (perhaps this also requires a way for a user to specify a default scheduling link?)
almost 3 years ago in Scheduling Links / Signatures 0 Backlog

Zoom Chat

Allow zoom chat to be a channel
almost 3 years ago in New integration requests 0 Backlog

Account based reports

From a sales point of view, it would be really useful to get a list of all the accounts that opened a conversations in a certain period of time.We understand we can use the 'account filter' on every report, but this doesn't allow us to get the lis...
over 1 year ago in Contacts / Insights 1 Already available

Configure Instagram to log DMs & Comments into separate inboxes

We have recently been posting more clips from our podcast on our IG which has been helpful to drive engagement with more comments. However, our Front IG integration/inbox is now very busy with comments. It would be ideal to have the comments and D...
almost 3 years ago in Existing integrations 3 Backlog

Cmd + click (or ctrl+click) to open in a new tab

My suggestion is pretty straight forward and easy to setup : I would like to be able to open things (like settings) in a new tab by right clicking and selecting the option, or cmd+click like in every other websites. My problem is when I want to cr...
almost 3 years ago in Core Product Experience 0 Backlog

Query metrics for a specific conversation

Both: In app (could be in a conversation's details) And through the API (directly in the response, without having to request an export)
about 4 years ago in Investigation features 0 Backlog

Allow non-company admins to create and manage custom fields

Today, only a company admin has the ability to create, edit and delete custom fields. This can prevent trusted Workspace admins from setting up the Workflows they need autonomously. How could we allow more users to set up custom fields?
almost 3 years ago in Custom fields / Permissions 0 Backlog

Tags: Improve Data Export Capability for emails with multiple Tags; Improve Tag grouping / hierarchies

Current problems with tag grouping / data exports: In Front data exports to Excel/csv, all tags that are applied to an email appear in ONE cell (comma separated). Example cell: [tag1,tag2,tag3] Grouping our tags (such as by color) has no impact on...
almost 3 years ago in Exports, API and connectors 1 Backlog