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Status Backlog
Created by Guest
Created on May 5, 2021

Users can archive conversations in their inbox don't have the archive permission

Admins remove a teammate's permission to archive conversations, to avoid the conversation being mistakenly closed in a shared inbox. This would mean that the

However, this shouldn't restrict the user from archiving the conversation in their own inbox as a tracker/subscriber. The conversation would remain open in the shared inbox for the rest of the team to see, while the user can still achieve inbox zero.

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