All ideas

Rather than send an additional conversation to those contacts leaving a good review. Have the ability to customize the thank you page they see once they submit the response to promt them to leave a google review or even redirect them to the url to...

Being able to auto-summarize conversation thread for other channels than email

The summary's structure and granularity don't match all use cases. Support agents need more specific information than a collaborator or manager joining a conversation

Twitter is pretty much a redundant platform and these default fields for a Contact are unnecessary clutter for the vast majority of Contacts.

I would like to assign a team member to handle chatbots, without being an admin. That way the a communications officers can handle and tweak the chatbot algorithm and function.

Tracking the total number of message of a conversation

Would allow teams to use Microsoft Bookings within Front.

Ply.io is incredibly powerful and would supercharge Front! Users will be able to automate workflows and significantly reduce manual work and app switching and copy pasting. They could set up buttons, triggers, and actions to automatically create t...

If you are using Front as a one stop email service for personal email as well as work, 500 pinned inboxes/folders really isn't enough, especially if you are in sales and break up your prospects/customers into individual pinned tags/inboxes/views. ...