Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 2177 of 2177

Instagram channel — support group DMs

No description provided
almost 3 years ago in Existing integrations 0 Backlog

Starred folder should have a counter

Today, the Starred folder does not have a count next to it. Suggestion to treat this folder like others in the sidebar and have a counter.
almost 3 years ago in P1 navigation - left pane 0 Backlog

Ability to customize font size

No description provided
over 4 years ago in Mobile 1 Backlog

Ability to set up multiple zoom accounts for one user in Front

Allow a user to switch between two different zoom accounts when creating calendar events in Front
almost 3 years ago in Calendar - other 1 Backlog

More meaningful API rules endpoint results

When calling the fetch rule API endpoint, you are returned with minimal information (name and actions). It would be more ideal if there was reusable information fields such as which inbox is being impacted (inbox ID) and which tags are being appli...
almost 3 years ago in Workflows 0 Backlog

Keyboard shortcut: send later

No description provided
almost 3 years ago in Keyboard shortcuts / Snooze 3 Backlog

Custom Variable for Template

It'd be great if we could add a blank field as a variable for the user to fill in, instead of a pre-generated field. This is something Yesware and Zendesk have
almost 3 years ago in Core Product Experience 0 Backlog

Remove Twitter and Twitter DM as a default field for a Contact

Twitter is pretty much a redundant platform and these default fields for a Contact are unnecessary clutter for the vast majority of Contacts.
almost 3 years ago in Contacts 0 Backlog

Reassign custom fields pointing to a teammate to another user

Today when a user is disabled, the account remain assigned to that user in Accounts. If their manager remembers that there are accounts assigned to a departed user, they will give me a back up user or a lits of user to re-assign accounts to. To co...
over 1 year ago in Accounts Manager / Admin Experience 0 Backlog

Messages per conversation

Tracking the total number of message of a conversation
almost 3 years ago in New metrics 0 Backlog