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Status Backlog
Categories Workflows
Created by Guest
Created on Jun 10, 2024

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Set load balancing limits by message type

Request
Enable load balancing limits to be configured separately for different message types (such as emails versus chats) for more granular distribution control.

  • ADMIN RESPONSE
    Oct 3, 2025

    Your idea is now live and open for voting.

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  • Admin
    Frédéric Bidot
    Jun 25, 2024

    Hi @Guest,​ thanks for your note. My name is Fred, and I'm part of the Product team here at Front. I reviewed your request: just to make sure I understand correctly, by message types you mean channels?

    Best, Fred

    1 reply