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    Send and store conversations in folder

    Problem Users can perform "Send & Snooze" and "Send & Archive" actions, but lack a similar action to send a message and store the conversation in a specific folder. Request Add a "Send & Store in Folder" action that sends a message and...
    over 2 years ago in Compose - write efficiently with quality 0 Backlog

    Add GoHighLevel integration

    Request Add a native GoHighLevel integration to Front, enabling customer interactions and pipeline management to be coordinated from your inbox.
    over 2 years ago in New integration requests 0 Backlog

    Suggest Knowledge Base articles from conversations

    Problem When handling repetitive questions in conversations, internal users have no way to quickly propose new Knowledge Base articles or capture FAQ patterns. Request Add the ability to suggest Knowledge Base articles directly from conversation v...
    over 2 years ago in Knowledge Base 0 Backlog

    Send and receive videos on Twilio SMS channels

    Problem SMS channels powered by Twilio currently cannot send or receive video files such as mp4 or mov. Request Enable the ability to send and receive videos through Twilio SMS channels.
    over 2 years ago in Twilio 0 Backlog

    Create and edit HubSpot tickets from Front

    Problem Users cannot create or edit HubSpot tickets directly from Front conversations. Request Enable the ability to create and edit HubSpot tickets through the HubSpot integration.
    over 2 years ago in Existing integrations 1 Backlog

    Show attachment thumbnails on mobile

    Request Display preview thumbnails for attachments in the mobile app so you can see file content at a glance.
    about 5 years ago in Mobile 0 Backlog

    Preserve read/unread status during initial inbox import

    Problem When importing an inbox for the first time, the new sync logic does not carry over read/unread status from the source mailbox. All imported messages appear as unread, making it difficult for new users to manage their inbox immediately. Req...
    over 2 years ago in Channel management / Two-way sync 0 Backlog

    Integrate with Expensify

    Problem There is no native Expensify integration, requiring users to manually upload receipts outside of Front. Request Add an Expensify integration so users can upload receipts directly from Front.
    over 2 years ago in New integration requests 0 Backlog

    Auto-generate user hash from verification secret

    Problem Developers must manually compute the user hash using HMAC-SHA256, adding complexity to the integration process. Request Expose an API endpoint that automatically generates the user hash when the verification secret is passed in, simplifyin...
    over 2 years ago in Core API / Developer Platform 0 Backlog

    Support AppleScript integration

    Problem Front lacks integration with AppleScript, preventing automation workflows that depend on AppleScript (for example, integration with FileMaker Pro database). Request Add support for AppleScript integration to enable automation with macOS ap...
    over 2 years ago in New integration requests 0 Backlog