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Company-wide email templates

The ability to create message templates that are accessible across multiple workspaces, when it's not feasible for all who need access to also have access to the same workspace.
2 days ago in Admin Experience / Core Product Experience / Message templates / Workspaces 0

Core API: Support Conversation Linking

Please introduce API support for Linked Conversations ( https://help.front.com/en/articles/478144 )
about 19 hours ago in Core API 0

When assigning, do not show teammates from other workspaces

For customers with multiple workspaces, they do not want agents to see teammates from other workspaces when opening the dropdown list in P3 to assign the conversation.
2 days ago in Assigning / Workspaces 0

CSAT link expiration

Set a duration after which the survey is not accessible
16 minutes ago in CSAT - Customisation - Survey 0 Backlog

Comment-triggered transitions for conversation stages

No description provided
about 2 hours ago in Conversation Stages 0 Backlog

API-triggered transitions for conversation stages

No description provided
about 2 hours ago in Conversation Stages 0 Backlog

Tag-triggered transitions for conversation stages

No description provided
about 2 hours ago in Conversation Stages 0 Backlog

Multiple CSAT surveys per workspace

No description provided
about 17 hours ago in CSAT 0 Backlog

Integration Request

WooCommerce Integration Request
1 day ago in New integration requests 0

API Request log dashboard

As a developer, sometimes it's hard to determine why my API requests are failing, and I need to reach out to the support team for assistance with my API usage. It would be super helpful to see logs of all API requests issued via my account in a da...
3 days ago in Channel API / Core API / Dev Relations 0