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3 Not supported for the current status
Status Backlog
Categories Assigning Workspaces
Created by Guest
Created on May 29, 2024
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit PRD-I-4310 Limit assignment and mention options to workspace members.

When assigning, do not show teammates from other workspaces Merged

For customers with multiple workspaces, they do not want agents to see teammates from other workspaces when opening the dropdown list in P3 to assign the conversation.