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Allow multiple tags to be added with the "Add tag action

This would allow a dynamic variable that is a list of tags to add multiple tags at once.
8 months ago in Workflows 0 Backlog

Remove email participants if they're removed from the conversation on subsequent replies

When working in Shared Inboxes, there are times when an external email participant may remove other recipients and send only to specific people. However, in Front, everyone still sees this if they were included on the original email. It's caused a...
8 months ago in Merge / privacy leaks / threading 1 Backlog

Prevent custom field values being manually edited

Some custom fields are meant to be used by rules or automations only, and not be manually edited by users. How could we allow admins to prevent certain custom fields being manually edited?
about 2 years ago in Custom fields / Resource management permissions 0 Backlog

TrustPilot integration

No description provided
over 2 years ago in New integration requests 0 Backlog

Access a conversation's context links via Front API

The Core API and the Plugin SDK should have access to the context links attached to a conversation. The context link object should expose the matching string and the target URL. This information would allow plugins and integrations to leverage the...
8 months ago in Core API 0 Backlog

Allow in-text image to display in calendar

While sending out calendar invites, some of our users would include all information in a poster. When receiving the invite like this, the posters are usually properly displayed. However, in the calendar section, the image can not be loaded, and pe...
8 months ago in Calendar View 0 Backlog

Snooze or pause an inbox so emails come through in batches

No description provided
almost 3 years ago in Snooze 2 Backlog

Rule debugging: add an activity when a rule could not assign because teammates are out of office

No description provided
about 2 years ago in Rule management 0 Backlog

Larger template preview when searching

Make the message template pop up larger since UI is small and difficult to read
over 1 year ago in Message templates 0 Backlog

Analytics to understand which links are most shared in emails to improve help center documentation

Add a native feature to extract URLs from the body of email messages and export them. This is helpful when analyzing inline links distribution to understand what are the most shared links in order to furhter improve help center documentation. Curr...
9 months ago in Insights / Knowledge Base 0 Backlog