All ideas

Integrate articles from Wordpress site to Knowledge base articles

This will help with transparency as to how/why messages are getting assigned to them or not. This could be managed with a view-only permission for custom roles.

The teams using Front at our company have a wide variety of roles and use Front completely different from team to team. Some teams find the auto-created contacts very useful for their work while others find it challenging. Currently, we can only c...

Allow to set a default workspace on which Analytics loads. Avoids loading a workspace with lots of data, during which it's not possible to switch to desired workspace.

Microsoft Forms integration to allow for easy form submission/poll creation directly in Front Composer

Ability to create macros at the PERSONAL level For instance for me : answer to my private email, and then automatically label them "to follow", and move it to custom/personal view of this label "to follow" Thanks,

Hi, As per suggestion from the Front's User Support Team, I post this idea. It might be a good idea, as we have a situation where it definitely would be useful, to be able to activate/deactivate certain statuses. In our case, we would like to be a...

Keeping an external record of workspace configuration requires periodic polling of the API, which is inefficient and not real-time. To support better auditing and configuration backups, Webhooks integration should be expanded to include admin even...