All ideas

"I would like to get access to the raw data on a scheduled basis. I can download the raw data manually under “Export View Data” by selecting Full Events Report, but I can’t get the same data on a scheduled report. This would help us integrate Fron...

Allow Front users to mention people when posting responding to comments on Instagram, Facebook, and other social media channels. From customer: Our primary goal is to increase engagement directly on the posts. Shifting conversations to DMs would s...

Currently, when guest users @mention a teammate, that teammate will only be notified if they are already subscribed to the conversation. It would be nice if guest users could ping any teammate that has access to the conversation, rather than only ...

Dialpad call logs do not capture direction of the call (inbound vs. outbound). Additionally, outbound calls of duration 0 sec (e.g. a dialpad user dials someone and hangs up without speaking or leaving a voicemail) is categorized as a "Missed" cal...

Bcc's and rule actions can already be used to log emails to Hubspot and Salesforce, but not other kinds of messages (e.g. SMS messages).

Currently, when a team member responds to an email, it automatically subscribes them. Therefore, the 'shared with me' inbox is rising in volume rapidly. I would like to see the option to turn this off.

My IOS mobile app asks me to sign in everyday and our company emails are long and annoying to type. It would be helpful to have the option to sign into the app via Face ID

Gives the ability of tracking rule impact and optimize your workflows.

Would be great to have a view of the current situation for a specific customer.