All ideas

Problem The 'Seen' indicator doesn't show who specifically read an email or when, providing limited visibility into message status. Request Add email read receipts showing who read the email and when, or at minimum add an option to request read re...

Request Add integration with Teamwork.com to link tasks to conversations, create tasks, and view client tasks.

Problem Many users are migrating to Linux for stability and reliability, but Front only offers a web client without a native desktop application. Request Develop a native Front desktop application for Linux to match the experience on other platforms.

Request Use AI-powered translation to translate email subject lines into different languages.

Problem When creating rules based on template content, users must manually copy template body text into rules. Request Allow rules to be created directly from templates, so you can define automation like 'If this template is used, then do X' witho...

Problem Phone numbers in the mobile app (iOS and Android) are not clickable, requiring manual dial entry. Request Make phone numbers clickable to open the native phone app for dialing.

Request Add signature support for SMS messages to identify senders, similar to email signatures. Context SMS has significantly higher open rates than email, making sender identification important.

Problem Currently, there's no way to create custom fields or dynamic variables based on durations (e.g., time until SLA breach, time until contract renewal). This limits the ability to automate time-sensitive workflows. Request Introduce duration-...

Situation & Request Wish to tag based on spec values such as dates, amounts, and durations. Currently, the AI Tagging tool is not equipped to detect and apply tags based on these structured data types. Potential Solution Invest in entity detec...

Problem Scheduling links and confirmation emails display "Front" branding instead of the company name, creating confusion for clients. Request Allow custom branding on scheduling links and related communications.