All ideas

Problem Custom apps are currently applied company-wide, causing confusion when apps designed for specific teams (e.g., operations with specialized order workflows) are available to all users. Request Allow custom apps to be restricted to specific ...

Problem The similar conversations feature shows suggestions that may not be relevant because there's no way to control which conversations are included based on team-specific criteria. Request Add filtering conditions to similar conversation recom...

Problem Personal (private) tags appear in the tag dropdown when working in shared inboxes, creating clutter and confusion. Request Add the ability to filter or hide personal tags from the dropdown when working in shared inboxes.

Request Show individual members of distribution lists when viewing calendars, rather than just the group name.

Problem Currently, there's no way to create custom fields or dynamic variables based on durations (e.g., time until SLA breach, time until contract renewal). This limits the ability to automate time-sensitive workflows. Request Introduce duration-...

Request Set a maximum number of meetings per week that can be booked through a scheduling link. This gives control over meeting capacity and availability.

Problem Phone numbers in the mobile app (iOS and Android) are not clickable, requiring manual dial entry. Request Make phone numbers clickable to open the native phone app for dialing.

Problem The subject line is hidden by default in drafts, requiring users to manually open it each time they need to edit it. Request Add an option to automatically display the subject line in drafts so it's visible and editable without additional ...

Problem Using AI compose requires multiple clicks and isn't discoverable enough. When AI transforms text, it's difficult to understand exactly what changed and why. Request Show before and after comparison when using AI compose transformations, wi...

We have connected the Slack channel to our Front inbox. My ask is to improve/implement editing and deleting replies between the two applications. Edit Discrepancy: Messages sent out of Slack can be edited (syncing to Front), but messages sent from...