ADD A NEW IDEA

All ideas

Showing 1787 of 1787

Facebook channel — support for deleting/hiding comments, liking comments, and sending private messages to comment authors

No description provided
over 2 years ago in Developer Platform 0 Backlog

Totango integration

No description provided
about 3 years ago in New integration requests 0 Backlog

Hide message templates

We have many different team members who do not use all of (or any of) our team inboxes, and do not need to see all of our message template folders mixed in with their personal message templates. It slows people down and is annoying to have to scro...
over 2 years ago in Message templates 1 Backlog

Dynamic groups for use in sequences

Currently, sequences can only be sent to pre-defined, static groups, or individual email addresses. This would be more flexible if groups could be defined dynamically, such as contacts with certain attributes.
over 2 years ago in Outbound/Sequences 1 Backlog

Grammarly support in the mobile app

Not all of our employees have the desktop app. They are coaches and communicate with parents - and it would be useful to provide that functionality in the mobile app.
over 2 years ago in Core Product Experience 0 Backlog

Pin or unpin comment via API

No description provided
about 3 years ago in Resources 0 Backlog

Jira - customize status changes and their impact on conversations

No description provided
about 3 years ago in Existing integrations 2 Backlog

Microsoft InTune integration

No description provided
almost 4 years ago in Client Platform 0 Backlog

More customizable desktop app

"I wish we could customize the desktop app view more than the two options currently available (default and compact)"
over 1 year ago in Desktop 0 Backlog

[action] AI answer for KB to support multiple KBs

Situation Description: Currently, users can only search for answers in a single knowledge base (KB) at a time. This limitation requires users to know which specific KB contains the relevant information, and if they don’t, they must manually search...
10 months ago in AI / AI answer for KB (Ask your KB) 0 Backlog