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No description provided
8 months ago in Developer Platform 0 Backlog

New themes

Can we have more theme features like Outlook and Google has?
8 months ago in Client Platform 0 Backlog

Support Community Forum

Users assist each other in resolving issues; and ability to capture that information and turn it into KB articles.
8 months ago in Knowledge Base 0 Backlog

Front<>Appscript integration

The messages are usually appearing as a draft in GMail. However, in Front they do not appear as draft.
8 months ago in New integration requests 0 Backlog

More resources and types for custom fields

Add custom fields for more resources: Company, Workspace Add more custom fields types: Tag List, ... This can unlock many scenarios that need a centralised record of constants: incident management with IMs, advanced rules scenarios etc.
8 months ago in Custom fields 0 Backlog

Integration with Insightly

No description provided
8 months ago in New integration requests 1 Backlog

Allow scheduling link times at 15 min increments rather than default 30

No description provided
over 1 year ago in Scheduling Links 1 Already available

Embed analytics reports on your own website

Display Front reporting on your public website to showcase reply times and other relevant metrics to your customers.
about 2 years ago in Insights - Other 0 Backlog

Continue chat conversation across different channels for end user

Sometimes although a conversation may start on live chat, we may want to continue it on another channel like email, SMS, or WhatsApp. Currently there's no easy way to transition a chat conversation to another channel type.
over 1 year ago in Live Chat 0 Backlog

Bulk create tags

Admins can use a CSV to import tags in bulk.
over 1 year ago in Bulk updates 0 Backlog