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Quote comment support on mobile

No description provided
over 1 year ago in Comments / @ mentions / Mobile 0 Backlog

Customize chatbot flow based on chat visitor geographic location

Ability to customize the chatbot flow and serve a different flow to chat visitors based on their geographic location. For example, many companies only service particular regions or countries. It would be great if the chatbot could determine a user...
over 1 year ago in Chatbots 0 Backlog

Handling Chatbot Messaging During Holidays/Slow Periods

Request an efficient way to indicate slower response times to users during holidays or low-activity periods, without manually updating messaging across multiple channels. Potential solutions: Centralized setting/flag to activate "slow response" mo...
8 months ago in Live Chat 0 Backlog

Ability to adjust email headers

It would be very useful to be able to add headers to messages sent via a custom SMTP server.
about 3 years ago in Message headers / metadata 1 Backlog

Create a shortcut for "block sender" or move it to the top toolbar

Make "block sender" easier use by creating a hotkey/shortcut or moving it to become a top-level action in the main view toolbar.
about 3 years ago in Triage - get to inbox 0 1 Backlog

iPad keyboard shortcuts

No description provided
about 3 years ago in Mobile 1 Backlog

Assign Dates to Messages / Turn Messages into Calendar Events

It would be incredible to "assign dates" to messages that come into Front. Similar to "snooze to this time", it would be better/best if there was a "due at this time" functionality. AND, if it could easily integrate with the calendar. Similar and ...
over 1 year ago in Calendar View / Triage - get to inbox 0 0 Backlog

Indicate if an email invitation has been forwarded

No description provided
almost 2 years ago in Attendee management / Managing/Updating Events 0 Backlog

Keyboard shortcut: reset style / format

keyboard shortcut to remove text formatting
almost 2 years ago in Composer / Keyboard shortcuts 0 Backlog

To be able to bookmark where you are in a shared mailbox

If you are scrolling through messages in a shared mailbox, and you get a notification into your personal inbox of a message, when you then click on your personal inbox to read the email and then afterwards go back to the shared mailbox, you lose y...
over 1 year ago in Navigate - find your work 0 Backlog