All ideas

We have our HR policies on our knowledge base as well as team specific processes and information for training etc, and we have had to revoke certain knowledge base content creator's access to edit their team specific processes because we do not wa...

It would be great if it was possible to add an attachment with a keyboard shortcut.

It's not possible to remove all tags from a conversation easily through rules. This could be solved by making the "remove tag" action multi select instead of single select and using dynamic variables.

When an email fails to send because of a suppressed or incorrect email, an emailed alert should accompany this. I'm finding the small note in the comment section of the message isn't helpful when using Send & Archive.

Some businesses are using Outlook delivery receipts emails as a formal legal guarantee that information has been shared and Front doesn't provide that today

Today, the live dashboard has an "assigned by teammate" widget that shows a teammate's full assignment count across all of Front, even when filtering by a set of inboxes. This can be a misleading number for teams where they separate out inboxes by...

Read receipts are required for some parts of our projects. The "Seen" function that does not list who exactly it was seen by, does not help us. It would be a great function if we could see exactly who read the email, and what date and time. Or eve...

Ability to trigger chat widget opening with a hyperlink (e.g., <a href> link) to make it easier to give customers direct access to chat.

I use Front for work but have my personal gmail account linked as well. I'd like to hide my gmail account so I'm not distracted by it during the work day and also so I never risk my colleagues seeing my personal emails if I'm sharing my screen and...