All ideas

The SmartQA currently highlights a low-scoring item like 50% sentiment. When you click on the block on the UI, you get a pop-up that shows what was scored and how much. However, it does not show you what part of the conversation the SmartQA refers...

I use Front for work but have my personal gmail account linked as well. I'd like to hide my gmail account so I'm not distracted by it during the work day and also so I never risk my colleagues seeing my personal emails if I'm sharing my screen and...

It would be great if it was possible to add an attachment with a keyboard shortcut.

When an email fails to send because of a suppressed or incorrect email, an emailed alert should accompany this. I'm finding the small note in the comment section of the message isn't helpful when using Send & Archive.

It's not possible to remove all tags from a conversation easily through rules. This could be solved by making the "remove tag" action multi select instead of single select and using dynamic variables.

Request : I would like to understand the conversion rate between conversation stages using tags. Use cases: understand the n umber of quotes received and the conversion rate of these quotes

Read receipts are required for some parts of our projects. The "Seen" function that does not list who exactly it was seen by, does not help us. It would be a great function if we could see exactly who read the email, and what date and time. Or eve...

add a parameter in the contact list request to search with the emails