All ideas

Request Allow marking calendar events as remote or in-office meetings. This provides clear visibility on the meeting format and helps with scheduling decisions.

Problem The email read-tracking feature must be disabled channel by channel, which does not scale for organizations that want to disable it company-wide. Request Introduce a company-level setting to disable the "Track sent emails" feature across a...

Problem When proposing meeting times, the suggested time slots remain available for others to book, risking double-booking of proposed times. Request Automatically and temporarily reserve proposed times in the user's calendar until the recipient c...

Problem Company tags are visible to all workspaces, but some departments don't need access to all company tags (e.g., HR and Finance don't need Sales or Operations tags). Request Allow administrators to control which workspaces have access to spec...

Problem Users must sign in to the mobile app daily with their email and password. Long email addresses make this process tedious and error-prone. Request Support biometric login (Face ID, Touch ID) on the mobile app to enable quick sign-in without...

Request Set a maximum number of meetings per week that can be booked through a scheduling link. This gives control over meeting capacity and availability.

Problem The fetch rules API endpoint returns only minimal information (name and actions), making it difficult to work with rules programmatically—especially when importing rules via CSV, which require inbox IDs and tag IDs. Request Return addition...

Problem Customers must embed the chat widget on a website to offer chat access, which requires web development and isn't flexible for all use cases. Request Support opening the chat widget via a direct hyperlink so customers can provide chat acces...

Problem APIs like Okta require custom HTTP Authorization header prefixes (e.g., SSWS) that Front doesn't support when configuring server connections. Request Support custom authorization header prefixes when setting up server connections for Dynam...

Request Add Tawk.to as a source for importing knowledge base content.