All ideas

The ability to click a phone number in the mobile app, Android or IOS, that opens the phone app to dial the number.

Request : I would like to understand the conversion rate between conversation stages using tags. Use cases: understand the n umber of quotes received and the conversion rate of these quotes

It would be great if it was possible to add an attachment with a keyboard shortcut.

Introduce duration fields in rules to power time-sensitive workflows. For example: Add a "SLA target" custom field on the account to support a customer-specific SLA targets Have a "contract renewal date" custom field and use dynamic variable to fi...

https://frontjira.atlassian.net/browse/PB-1183

When an email fails to send because of a suppressed or incorrect email, an emailed alert should accompany this. I'm finding the small note in the comment section of the message isn't helpful when using Send & Archive.

Read receipts are required for some parts of our projects. The "Seen" function that does not list who exactly it was seen by, does not help us. It would be a great function if we could see exactly who read the email, and what date and time. Or eve...

Need alt-text for accessibility and in case in-line images do not display.

add a parameter in the contact list request to search with the emails