All ideas

Managers may have an internal discussion about a task list pertaining to an email conversation. Rather than add the task list to the comments of the email conversation, they'd like to create a separate discussion for the task list and link that di...

Introduce duration fields in rules to power time-sensitive workflows. For example: Add a "SLA target" custom field on the account to support a customer-specific SLA targets Have a "contract renewal date" custom field and use dynamic variable to fi...

add a parameter in the contact list request to search with the emails

https://frontjira.atlassian.net/browse/PB-1183

Today we need to get for each conversation what is the status and if status is resolve when it was resolved. Unfortunately we cannot retrieve this information using the end-point GET List Tagged Conversations or any other end-point. In addition we...

Customer requesting the ability to send an existing draft via API. They are requesting the ability to provide a message ID of the draft in a response that will initiate the sending of the message.

When using meeting times proposals (insert meeting times) it would be great if Front would temporarily and automatically "reserve" the proposed times in my calendar until the message recipient confirms a time. I'd like to avoid that somebody else ...

Allow Front users to mention people when posting responding to comments on Instagram, Facebook, and other social media channels. From customer: Our primary goal is to increase engagement directly on the posts. Shifting conversations to DMs would s...