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Status Backlog
Categories AI AI tagging
Created by Guest
Created on Sep 23, 2024

[activation] Option to stop the daily email notification

Situation When admins are setting up an AI tagging rule, they receive daily email notifications informing them of new message samples that need validation. However, in cases where they either do not complete the training process or no longer require the AI tagging rule, receiving these daily notifications can be frustrating.


Request Stop these daily email notifications. This can be achieved by either:

• Adding an unsubscribe button to allow admins to opt-out of receiving these notifications.

• Providing a method to disable the AI tagging rule for tags with outstanding messages to review, while keeping the rest of the AI tagging functionality active.


Impact & Benefit Preventing unwanted email notifications, leading to a smoother and less intrusive user experience. The goal is to strike a balance between preventing notification fatigue while ensuring a good AI tagging setup experience.

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