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Jira - customize status changes and their impact on conversations

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about 2 years ago in Existing integrations 2 Backlog

Print Conversation function prints/coverts to PDF in full resolution as opposed to a "preview" of included attachments.

Currently only when using the Print Conversation feature (Conversation 3 dot menu > Print) , it also includes the attachments inside the print/convert to PDF. Unfortunately, depending on the document, these "previews" of the attachment are down...
9 months ago in Attachments / Printing 0 Backlog

Make "Expand All" to be a top-level action in the toolbar instead of nested in the actions menu

Having this button visible on the toolbar at all times would make it more discoverable and memorable for less savvy users.
over 1 year ago in Core Product Experience 0 Backlog

Make read status more granular: on a message basis rather than conversation level

Currently, viewing a conversation marks the whole thing as being read, even if you didn't scroll up to see all the messages in the convo. This confuses some users when they read the most recent message in a long conversation, and the next time the...
over 1 year ago in Core Product Experience 0 Backlog

Preference for Assignee Title in Sender Line

After a recent update, when a conversation is assigned to the user the format of the heading of the conversation of the assignee in the side panel is now "Sender > me" previous to the update it was "Sender > FirstName LastName". I'm requesti...
over 1 year ago in Assign / Assigning 0 Backlog

View for Tags that would include Archived Emails

We use tags to track certain items that need to be paid out on a monthly basis. It would be very helpful to have a view of these tagged emails that have been archived so we could have them all in one place without them having to be Open.
over 1 year ago in Core Product Experience 0 Backlog

Be able to set the "time passed since trigger" in a rule by days instead of only hours or minutes

I'd like to be able to automatically follow up with my customers shorly before their quote expires. Our quotes are vaild for 60 days so the current set up of following up withing hours isn't useful for me
over 1 year ago in Rule conditions 0 Backlog

Allow developers to declare type of a custom channel

let customers "declare" the type of a custom channel? Like the implementation would be custom but we could still see it as "chat" or "voice" or "SMS" for other parts of the app? https://front.frontapp.com/open/cnv_fprkd4z?key=2WA7WXqjVd6l0ZyPEZB-Z...
9 months ago in Channel API 0 Backlog

Don't remove Snooze on Out of Office Replies

Is there a possibility for Front to recognize when an email reply is from an Out of Office reply and not cancel the Front Snooze setting?
9 months ago in Snooze 0 Backlog

Trigger rules on dynamic object updates

Allow rules to be triggered each time a dynamic object is updated
9 months ago in Dynamic objects 0 Backlog