All ideas
Sort by:
Recent
Filter by:
Status
Showing 1470 of 1470
1
VOTE
Use dynamic objects in message templates
Front users will soon be able to populate their message templates with information from their dynamic objects. Quickly compose messages with important information such as order status, shipment ETA, reservation date, and more without needing to ma...
1
Planned
9
VOTE
1
VOTE
4
VOTE
1
VOTE
Ability to generate contact lists dynamically based on custom fields
Instead of having static contact lists, they should be dynamically updated based on contact lists. This will ensure that the right people are getting emailed every time without having to remember to manually update organizational changes. For exam...
0
Backlog
2
VOTE
Attach from Front – ability to attach any email or document from anywhere in Front directly in the composer
When composing an email, attaching from anywhere in Front would be useful so that users can query across emails and attachments. Customers are often referencing things in other conversations.
0
Backlog
2
VOTE
1
VOTE
Allow more raw data to be pulled from the messages endpoint
Currently only conversations can be pulled, and then messages to that specific conversation id. All messages can be pulled via analytics endpoint, but this is restrictive in nature. Instead it would be great to query the endpoint directly for all ...
0
Backlog
1
VOTE
Display Conversations in Third Party Tools
A customer has requested the ability to display full conversation threads in a third-party tool. Their tool stores information about their products, orders, shipments, etc. and supports iframes, so ideally, we would provide a link to the conversat...
0
Backlog
1
VOTE