RELATED IDEAS
Pin or reorder inboxes in the sidebar
Problem
Shared inboxes are listed in a fixed order in the sidebar — admins and managers who monitor many inboxes cannot surface the ones they actively work in.
Request
Allow pinning, starring, or reordering inboxes in the sidebar so frequently used ones appear at the top.
As an admin, It’d be great to have better organization tools for workspaces in the sidebar. With 50–100 shared inboxes (and growing), it’s difficult to quickly find what I need, especially since newly added inboxes appear at the bottom of the sidebar instead of alphabetically. It would be extremely helpful if inboxes listed under the workspace in the sidebar could be automatically sorted alphabetically and/or be sortable, searchable, and filterable for easier management at scale.
edit: Actually just found the "Sort all shared inboxes" in the preferences. Still, it would be nice to have the search or filter option.
This sounds very similar to what I just wrote about. how the side panel can become very clunky, and cluttered. where for some it makes sense, and for others, they just want to see a clean interface. giving the option to hide or suppress items on the panel with "a need to know" view. all others can be tucked away.
PRD-I-5958 Ability to Hide or roll-up Workspaces (not just folders)
Hi Lora,
We offer the ability to customize your sidebar. This help article has more details: https://help.front.com/en/articles/2232. I hope that helps!
Is there something beyond the capabilities we offer today you are looking for?
Sean