User Management & Compliance
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Allow admin to edit teammate login email
Today there is no simple way for a teammate's login email to be updated from within the company settings. Editing the email could potentially trigger a notification to the user. There may be some cases where editing the login email is not permitte...
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1
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1
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Give option to prevent users from emailing from other channels besides their personal email
To avoid potentially emailing clients from incorrect domains, it would be great if there were a way to restrict it so users can only email from their own personal email address (not any inboxes they have access to). Currently the only option is to...
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4
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Audit which teammates aren't using their inbox access
Some company admins want to keep shared inbox access controls to the minimum necessary. A teammate may have been granted access but rarely views conversations in the inbox, which means their access can be revoked. How can we help company admins to...
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4
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Allow companies to set & enforce email signatures company wide and restrict the editing of email signatures.
Companies want to standardize their email signatures from a branding perspective. We want all users to have the same font and color scheme and to use only the company approved phone numbers [by team] and to have the proper email and website links.
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3
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Prevent individual channel becoming default compose channel for users created with a template
Current state There is a user preference 'Default channel' controlling the default channel used when composing a new conversation. As this is the preference of most users and admins, when a user adds their first individual channel, we automaticall...
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