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Option to display week numbers on calendar

Show week numbers on the Front Calendar
almost 2 years ago in Calendar View 0 Backlog

Embedded hyperlinks & emojis for chatbot messages

Currently it's not possible to include an embedded hyperlink in a chatbot message. Instead, the full URL (e.g., www.google.com) will appear. It would be helpful to be able to insert embedded hyperlinks like this so messages look more professional ...
about 1 year ago in Chatbots 0 Backlog

Display history of template creation, and show when last used

In the UI of the "Message Templates" section of Front, i'd like to be able to be able to see the history of the message template (primarily, who created it, and who last edited it), as well as see when it was last used. If I see we have templates ...
4 months ago in Message templates 0 Backlog

Include To, CC, BCC fields as part of message template

Add recipient fields to message templates so they can be used repeatedly as well.
over 3 years ago in Message templates 1 Backlog

[KB access control] Internal knowledge base access for non-Front employees

Not all employees have a full Front license. Allow these employees a way to access internal Front knowledge base, perhaps with an add-on license just for KB since they don't need nay other Front access.
9 months ago in Knowledge Base 0 Backlog

Configure redirection link on company logo for knowledge base

Ability to customize the link of the company logo to redirect to another link i.e. company website instead of the knowledge base home page.
4 months ago in Knowledge Base 0 Backlog

Integration with 3CX - telephony system

3CX is a popular telephony solution, particularly in EMEA
6 months ago in Developer Platform 0 Backlog

AI Compose with attachments

Allowing AI compose to have context with attachments, including PDFs.
2 months ago in AI / AI compose / Attachments / Compose - write efficiently with quality 0 Backlog

Custom Role and Permissions at the Company Level

The ability to give custom admin access without giving full company permissions.
29 days ago in Admin Experience 1 Backlog

Knowledge base article export

Ability to export knowledge base articles
10 months ago in Knowledge Base 2 Already available