Skip to Main Content
Status Backlog
Created by Guest
Created on Mar 27, 2023

Display email address for failed sent message

When a message sent to a group fails, display which recipients the delivery failed for.

Currently this is not displayed in the UI

  • Attach files
  • Guest
    Reply
    |
    Oct 31, 2024

    Seconding this ☝. That's a very weird limitation. At least having access to some recent email logs under settings/backend would be a band aid solution.
    It's such a simple feature - see which emails bounced - that it's bonkers to think how it's not implemented yet. I don't need to remove contacts from the suppression list, I just want to see which contact bounced.

    Front, you can do better, get a grip on this one!

  • Guest
    Reply
    |
    Aug 21, 2024

    This is a critical issue for our teams as well. If a message fails to deliver the team needs to know what address failed. We should be able to see the full NDR and not need to contact Front Support every time we need to see what email bounced. Very frustrating and a huge waste of time.

  • Guest
    Reply
    |
    Jan 19, 2024

    It's incredibly important that we know which of the many email addresses added to our responses is bad and throwing errors. The error could be from our main point of contact (are they gone now?) or it could just be an interested person cc'd on the conversation and not critical to the business at hand. Each of our support members needs to be able to see this information on any and all conversations.