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161 VOTE

OpenAI / GPT integration for Front

Compose messages and summarize conversations using AI.
4 months ago in Composer 6 Planned

Comments will not cancel a snooze event

A lot of teams have a workflow where they snooze a conversation and continue to comment on it. It can be frustrating for them to always have to click Snooze again when it was internal comments that broke the snooze rather than a message from the c...
about 2 months ago in Snooze 1 Backlog

Ability to select all (Ctrl+A) in the Spam folder

Today, we are unable to use the select all shortcut in the spam folder, which makes mass deletion of spam messages difficult.
3 days ago in Triage - get to inbox 0 0 Backlog

Use backspace as the keyboard shortcut for archiving a conversation

No description provided
3 days ago in Triage - get to inbox 0 0 Backlog

Add Tags to Sidebar by default

When creating a new subtag in the sidebar by clicking the three dot drop down, the default is to not have "show in sidebar" checked. It would make more sense to default to checking this box. It's very easy to remove a tag sitting on the sidebar, b...
about 2 months ago in P1 navigation - left pane / Tags 1 Backlog

Adding spell checks and grammar suggestions languages other than English

The Front integration of Grammarly does not support other languages. Add integrations with tools like "Language Tool" that support other languages
about 1 month ago in Core Product Experience 1 Backlog

Display the most recent sender's name first in the conversation list preview

Currently Front does not display the most recent sender's name and it is often the cause of a person being addressed incorrectly. Provide a setting to change the name that is displayed in the inbox to the person who most recently sent the email.
3 days ago in P2 display - conversation list 0 Backlog

Improve pinned comment visibility

Pinned comments are displayed with the small grey icon in the P3 header and in the timeline but look like normal comments. It would be useful if they stood out more.
4 days ago in Comments / @ mentions 0

Sound notification in chat

I would like a sound notification for when a text is received. If I’m in multiple chats unless you’re going back and forth between the chats you have no notification option beside a number to see if a response has been had. NPS-survey response.
4 days ago in Notifications 0

Setting to turn on/off auto-shared drafts

Add the ability to turn on/off the new(ish) feature that automatically shares a draft with all participants. That way a user can decide if they want to have control over when a draft is ready to be shared.
3 months ago in Core Product Experience 0 Backlog