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Manage teammate Groups via API

Create endpoints on the Front public API to manage teammate Groups.
over 1 year ago in Teammate Groups 1 Backlog

iMessage / Apple Business Chat Channel integration

Ability to integrate iMessage Business Chat as a channel in Front.
about 3 years ago in New integration requests 1 Backlog

Select channel when replying or forwarding with rules

Ability to change the channel used when replying or forwarding with rules. This useful when a conversation moves around multiple inboxes with different channels.
over 3 years ago in Auto-reply 0 Backlog

Configure the sidebar to show teammates who are "available"

Would help large teams be able to see exactly who is online, especially when the teams all have different starting times and work across the globe.
about 1 year ago in Core Product Experience 4 Backlog

Option to display week numbers on calendar

Show week numbers on the Front Calendar
almost 2 years ago in Calendar View 0 Backlog

Ability to propose a new time & accept/decline proposed times for a calendar event

No description provided
about 3 years ago in Managing/Updating Events 0 Backlog

Ability to hide the left sidebar

Ability to hide left sidebar to focus just on the conversations list and reading pane
over 1 year ago in P1 navigation - left pane 3 Backlog

Front Chat localization to support different languages

Localization in the chat widget to support different languages. Includes text & buttons in the collect customer details step in the chatbot flow, the "Start new conversation" button after the chatbot auto-archives the flow, and more.
about 3 years ago in Live Chat 9 Planned

Include tags in message templates

I'd like to be able to add related tags to the message template as well, so that when I use it within an email reply, the tags are automatically added to the reply (based on the template) and I don't have to spend time doing that separately.
over 1 year ago in Message templates 1 Backlog

Allow companies to set & enforce email signatures company wide and restrict the editing of email signatures.

Companies want to standardize their email signatures from a branding perspective. We want all users to have the same font and color scheme and to use only the company approved phone numbers [by team] and to have the proper email and website links.
about 1 year ago in Admin Experience / Signature management 0 Planned