offer a create new conversation button from a conversation
sometimes I have a new conversation opened and I have to go back to the main Front App to create a new conversation, it would be nice to have a create new conversation from an existing email conversation or a shortcut to create a new conversation ...
Merge Dialpad SMS conversations into Dialpad voice conversations with same contact
The ability for Front to merge conversations between SMS and voice when the conversation is with the same contact (phone number). Screenshot displaying how Dialpad shows threads.
Ability to have the Private Inbox Tag Removed from Discussions
To help with organization, it would be nice to have discussions allow a more permanent removal of the private inbox tag when moving the discussion to a another tag. This can help it remain with the tag, as it currently reopens to the Inbox.
Ability to customize the booking notifications sent to clients when they book a time using scheduling link
It would be helpful to be able to configure/customize the email notification body text to be the same for any booking that occurs using a particular scheduling link (the booking notification sent to a client who books using the link).
Auto Cancel a Scheduled "Send Later" Email if responded to
Hello, Our team is in the operations side of things and would love if we were able to auto cancel a scheduled follow up email upon receipt of a new incoming message. For instance: 1. We send a request for X via email 2. Immediately send a follow u...