Core API

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Core API: Support Conversation Linking

Please introduce API support for Linked Conversations ( https://help.front.com/en/articles/478144 )

7 months ago in Core API 0 Backlog

More granular API / OAuth token scopes

At present, Front API/OAuth tokens have very wide permissions, such as the "Shared Resources" token scope allowing read+write access to all shared resources. To help improve security, it would be great to support more granular scopes such as read/...

3 months ago in Core API / Partner Integrations 0 Backlog

3 VOTE

Channel setting: reply-to header

Allow to set a value to the reply-to email header when creating a new email - at least when we create that email through api : https://www.getresponse.com/help/reply-to-field.html

3 months ago in Admin Experience / Core API 0 Backlog

6 VOTE

[API] AI Summary of a conversation is available via the API

Ability to pull AI Summaries of a conversation via the API. Useful to leverage AI summarize feature

9 months ago in AI / AI summary / Core API 1 Backlog

1 VOTE

Delete internal comments via Core API

Internal comments can be added, but currently cannot be deleted via the Core API.

about 1 month ago in Core API 0 Backlog

11 VOTE

Ability to create rules with the API

No description provided

over 1 year ago in Core API 1 Backlog

3 VOTE

API Request log dashboard

As a developer, sometimes it's hard to determine why my API requests are failing, and I need to reach out to the support team for assistance with my API usage. It would be super helpful to see logs of all API requests issued via my account in a da...

7 months ago in Channel API / Core API / Dev Relations 0 Backlog

18 VOTE

Allow OAuth clients to request additional permission scopes

When external applications request Front API access through OAuth2, they are limited to the "shared resources" scope, which grants access to API resources belonging to shared workspaces. This idea suggests expanding the available scopes that a use...

over 3 years ago in Core API 3 Backlog

3 VOTE

Create API endpoint to add attachment to KB article

Currently we can create articles via API, but are not able to add attachments to it, so the import cannot be fully done without attachments

8 months ago in Core API / Knowledge Base 0 Backlog

4 VOTE

Don't count throttled API calls against API rate limit

It seems to me like counting throttled API calls against our API call limit is punitive and the root cause for these snowballing outages. This is compounded by the fact that we are relying on Zapier for these api calls and can't finely control the...

11 months ago in Core API 0 Backlog

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