Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 1457 of 1457

Allow multiple tags to be added with the "Add tag action

This would allow a dynamic variable that is a list of tags to add multiple tags at once.
8 months ago in Workflows 0 Backlog

Remove email participants if they're removed from the conversation on subsequent replies

When working in Shared Inboxes, there are times when an external email participant may remove other recipients and send only to specific people. However, in Front, everyone still sees this if they were included on the original email. It's caused a...
8 months ago in Merge / privacy leaks / threading 1 Backlog

Access a conversation's context links via Front API

The Core API and the Plugin SDK should have access to the context links attached to a conversation. The context link object should expose the matching string and the target URL. This information would allow plugins and integrations to leverage the...
8 months ago in Core API 0 Backlog

Allow in-text image to display in calendar

While sending out calendar invites, some of our users would include all information in a poster. When receiving the invite like this, the posters are usually properly displayed. However, in the calendar section, the image can not be loaded, and pe...
8 months ago in Calendar View 0 Backlog

Analytics to understand which links are most shared in emails to improve help center documentation

Add a native feature to extract URLs from the body of email messages and export them. This is helpful when analyzing inline links distribution to understand what are the most shared links in order to furhter improve help center documentation. Curr...
9 months ago in Insights / Knowledge Base 0 Backlog

Add Front Suggestion Portal to Front

Would like to see the suggestion option in front so you don't need a URL to access this page.
9 months ago in Other (CPX) 0 Backlog

Ability to open .rpmsg files sent from outlook

We need the ability to be able to "Open, Read & Reply" to .rpmsg files in Front. Link on how to execute: Remote Processor Messaging (rpmsg) Framework — The Linux Kernel documentation Currently this file is only viewable by email recipients who...
9 months ago in Client Platform 0 Backlog

Delete all attachments from comment box

One has to painstakingly delete an attachment one at a time from the comments box. It would be useful to be able to delete or discard a draft comment without posting it and then quickly deleting it
9 months ago in Compose - write efficiently with quality 0 Backlog

Allow CC in vacation responders

No description provided
9 months ago in Vacation responders 0 Backlog

Show SFDC case number when selecting parent case

You can pick the Parent Case, but it shows the SF ID rather than the Case Number
9 months ago in Existing integrations 0 Backlog