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Partner Integrations

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Instagram channel — add link to DM / post / story in message

No description provided
almost 2 years ago in Existing integrations 1 Backlog

TikTok channel integration

No description provided
almost 3 years ago in New integration requests 1 Backlog

WooCommerce integration

No description provided
almost 3 years ago in New integration requests 0 Backlog

Log emails from Front to Gainsight

Similar to how the Salesforce and Hubspot rules work
about 1 year ago in Existing integrations 0 Backlog

Salesforce integration — ability to log emails to Cases

No description provided
about 1 year ago in Existing integrations 0 Backlog

Telegram - mobile number integration

Being able to use a mobile number that's linked to an existing Telegram account would be a more seamless connection experience for Front users. From the customers' perspective, this would also be an ideal solution since they would not have to chan...
about 1 month ago in Existing integrations 0 Backlog

Phone Number Handle - Redirect Configuration

Add the ability to configure the link on phone number handle as a redirect to the phone system of choice for a customer. Right now it opens up a new Conversation in Front and it would be more helpful if there was flexibility to open up a VOIP instead
6 months ago in Partner Integrations 0 Backlog

Real-time translations in Front - Google Cloud Translation API

A Front Translate module - Front user pick Translation engine. The possibility to connect your own Google Cloud Translation (account) to Front. Very easy to get started via the Google Cloud Console. Incoming messages can be translated in real time...
8 months ago in New integration requests 1 Backlog

Add attachments (images) in replies for instagram

This is important for our sales as clients always want to see more product options in photos. Also if clients can send attachments via instagram, why the agents cannot?
11 months ago in Attachments / Existing integrations 0 Backlog

Dialpad Call Logs channel — make logs more descriptive

Dialpad call logs do not capture direction of the call (inbound vs. outbound). Additionally, outbound calls of duration 0 sec (e.g. a dialpad user dials someone and hangs up without speaking or leaving a voicemail) is categorized as a "Missed" cal...
about 1 year ago in Existing integrations 1 Backlog