Skip to Main Content
Status Backlog
Created by Guest
Created on Apr 20, 2023

Add direction and status details to Dialpad call logs

Problem
Dialpad call logs in Front don't capture call direction (inbound vs. outbound) and miscategorize outbound calls with 0-second duration as "Missed" instead of "Canceled" as Dialpad labels them.

Request
Enhance Dialpad call log descriptiveness to include direction and accurate status categorization aligned with Dialpad's native categorization.

  • Attach files
  • Guest
    Jul 21, 2023

    If you could make it more specific like Outbound Call—Cancelled Call or Inbound Call—Missed Call.