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Status Backlog
Created by Guest
Created on Apr 20, 2023

Dialpad Call Logs channel — make logs more descriptive

Dialpad call logs do not capture direction of the call (inbound vs. outbound). Additionally, outbound calls of duration 0 sec (e.g. a dialpad user dials someone and hangs up without speaking or leaving a voicemail) is categorized as a "Missed" call, while Dialpad categorizes these as "canceled" calls.

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  • Guest
    Jul 21, 2023

    If you could make it more specific like Outbound Call—Cancelled Call or Inbound Call—Missed Call.