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Other (CPX)

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Redact certain PPI in chat/email

Looking for the ability to reduce to last 4 digits or hide credit card numbers if a client sends one in chat or email.
about 1 month ago in Other (CPX) 0 Backlog

Print Knowledge Base Article for internal use by others

The knowledge base articles you may wish to print an article for use in a meeting, to walk through a process with someone who is for example in your warehouse and does not have a company. If a company is to put all processes and knowledge into the...
2 months ago in Knowledge Base / Printing 0 Backlog

Add mailbox setting option to order the conversations/emails above the thread w/preview pane below

This is request is to be able to customize mailbox layout similar to GMail, MS Outlook, YahooMail, or other email clients to have message preview reading pane on the bottom rather than to the right of message list.
3 months ago in Other (CPX) 1 Backlog

An option to hide/minimize OOO replies from recipients

Users would like an option to hide/minimize OOO auto-replies from threads to see a clearer history of interactions.
6 months ago in Vacation responders 0 Backlog

Print Conversation function prints/coverts to PDF in full resolution as opposed to a "preview" of included attachments.

Currently only when using the Print Conversation feature (Conversation 3 dot menu > Print) , it also includes the attachments inside the print/convert to PDF. Unfortunately, depending on the document, these "previews" of the attachment are down...
7 months ago in Attachments / Printing 0 Backlog

Add a "Today" button on the vacation responder date picker

No description provided
8 months ago in Vacation responders 0 Backlog

Delete a single message in the thread

From admin perspective I do not extend permissions to permanently delete emails to end users, since often they ask me to restore thing deleted in error or move to trash by spam filtering. All users have permission to delete/mark as spam, however, ...

Vacation responder to reply to full recipient list instead of just the inbound contact.

No description provided
9 months ago in Vacation responders 0 Backlog

Stop reopening mails, just because an out of office notitification is received internally

Prevent a conversation from being reopened just because an out-of-office notification is received internally?
9 months ago in Triage - get to inbox 0 / Vacation responders 0 Backlog

Add Front Suggestion Portal to Front

Would like to see the suggestion option in front so you don't need a URL to access this page.
10 months ago in Other (CPX) 0 Backlog