ADD A NEW IDEA

My ideas: Admin Experience

Showing 99 of 1483

Bulk change user preferences/attributes

Admins can select a subset of teammates and update certain settings in bulk. Users are still free to update the preference after the bulk update.
over 2 years ago in Bulk updates 1 Backlog

Centralized Dashboard to Manage Teammate Availability

Something team leads can use to easily toggle management
2 months ago in Admins can control more teammate settings / Teammate management 0 Backlog

Allow company branding to replace loading screens and placeholders

Front has jokes and graphics on loading pages and empty panes. It would be really nice to be able to disable or rebrand the messages and images for the company.
5 months ago in Admin Experience 0 Backlog

Export teammates to CSV

Provide an overview off all teammates when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
8 months ago in Admin Experience 0 Backlog

automation that detects CC info and other sensitive patterns through a one-click setting

9 months ago in Compliance & security 0 Backlog

Convert/merge Workspace tags to Company tags

There are several scenarios where an admin may want to convert workspace tags to company tags and/or merge multiple tags together An admin starts creating multiple Workspaces and realises some of their tags should be available across the new Works...
12 months ago in Object/resource management 0 Backlog

Local data servers

Front has data servers in the US and Ireland. Customers outside of these countries/outside of the EU may need to their data to be stored in their own country for compliance reasons. If you are voting for this idea, please leave a comment with the ...
about 1 year ago in Compliance & security 0 Backlog

Frontline users can see rule logic with view-only access

This will help with transparency as to how/why messages are getting assigned to them or not. This could be managed with a view-only permission for custom roles.
about 1 year ago in Permissions / Rule management 1 Backlog

Prevent custom field values being manually edited

Some custom fields are meant to be used by rules or automations only, and not be manually edited by users. How could we allow admins to prevent certain custom fields being manually edited?
about 2 years ago in Custom fields / Resource management permissions 0 Backlog

Ability to archive / undelete message templates

This is truly useful for very large companies.
over 2 years ago in Object/resource management 0 Backlog