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Manually associate a customer account to an email address

If a customer sends mails from either no reply email addresses, or uses one email address for multiple account sites, we can manually associate an email to a Customer Account for report purposes
over 1 year ago in Accounts Manager 0 Backlog

Automatically generate a new CRM contact when a new email is received

No description provided
over 1 year ago in Contacts 0 Backlog

Add personal notes when snoozing a conversation to reference later

When snoozing a conversation, show an alert such as "Why are you snoozing this?" or "What do you want to remind yourself about when this snooze comes up?" Ability to enable such a feature on an individual user basis. I regularly will write myself ...
over 1 year ago in Snooze 0 Backlog

Message-based view option for conversation list

Request for a setting to display each email in the inbox as opposed to display by conversation/thread. If my customer sends multiple emails before I reply, I tend to lose track and forget to reply one of those emails.
over 1 year ago in Core Product Experience 0 Backlog

Ability to archive a conversation in a shared inbox for a single user, rather than the team

Option to archive a conversation from a team inbox for just one user instead of the entire team
over 1 year ago in Core Product Experience 0 Backlog

Zapier integration support for fetching the first message of a conversation

No description provided
over 1 year ago in Existing integrations 0 Backlog

Ability to set signature for external vs internal domains

Automatically apply a specific signature based on the recipient of a message instead of having to change it manually when drafting.
over 1 year ago in Signatures 1 Backlog

SAP Cloud for Customer (C4C) integration

No description provided
over 1 year ago in New integration requests 0 Backlog

DocHub integration

To make it easier to sign documents directly from Front
over 1 year ago in New integration requests 0 Backlog

Press enter to submit a new account in Contacts

When you want to create a new account in the Contacts section, or sidebar, you need to click the Create button at the bottom right corner, you cannot simply press the enter key. This is annoying as normally the enter key works and also the button ...
over 1 year ago in Contacts Manager 0 Backlog