Client Platform

It really would be nice to be able to copy the conversation link using a shortcut.For faster sharing but also for example: we have a application, you can paste the front url in there, it will extract the conversation ID, call the REST API and do s...

Just convenient.

Not all users are authorized to apply updates. For users that don't have authorization, if they click on the update, it errors out.

Similar to the native mail app on the iPhone, it would be great to gray the conversation you just returned from. It’s subtle, but very helpful. I have put a screenshot here to illustrate this better.

CTRL + ENTER to send trips me up all the time, and I have to fumble to hit undo before the half baked email gets sent. I would like the ability to turn off this lone shortcut, or set a custom one that's much harder to trigger by mistake.

Today, we are unable to use the select all shortcut in the spam folder, which makes mass deletion of spam messages difficult.