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2nd Variable Fallback in Message Templates

In message templates, when using a dynamic variable I can create a fallback variable or text. I would like to have two fallback options, one being another variable, and a second fallback being text.
about 1 year ago in Message templates 0 Backlog

Keyboard shortcut: changing channel ("from" address)

I tend to change channels quite often, and using the mouse to do so isn't the most convenient method :) Using a shortcut would be amazing!
about 1 year ago in Composer / Keyboard shortcuts / Message headers / metadata 0 Backlog

Dynamic variable for time-of-day greeting

Sometimes you don't have the customer's name, and you need something more formal than hi or hello. Or perhaps you have the customer's name, but you just want to be more formal than hello [name]. That's why we would like to see a message variable f...
about 1 year ago in Message templates 0 Backlog

Non-contiguous Copy + Paste

Currently in Outlook, I have the ability to highlight non-contiguous text, copy those items, and paste into an outside application.
about 1 year ago in Composer 0 Backlog

Adding "Reply as a New Conversation" as an Option

Our team would like to be able to reply as a new conversation to ease the ability for "Side Conversations" to happen with emails. For example, there may be a conversation with many participants that you'd like to keep on the original conversation,...
about 1 year ago in Compose - write efficiently with quality 0 Backlog

Remind to send the email after answering

Suggestion for Front to remind the user that some emails have been written but not sent. It has happened to me several times, when I compose a response to an email, but just forget to click on "Send".
about 1 year ago in Composer 0 Backlog

Ability to start composing a new email in the main app view rather than a popup

No description provided
about 1 year ago in Composer 0 Backlog

Right click to download an image

No description provided
about 1 year ago in Compose - write efficiently with quality 0 Backlog

Make pasting options available

When pasting, the options for how to paste should be visible as a popup (default, with or without formatting, etc.)
about 1 year ago in Compose - write efficiently with quality 0 Backlog

Display recent documents for easy access when attaching files to an email

Outlook includes a feature in which your "Recent Documents" are easily accessible for attaching without the need for File Explorer to open. Suggestion to have a similar capability in Front for recent attachments.
about 1 year ago in Attachments / Core Product Experience 0 Backlog