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AI AutoTagging

Front currently has a "tag" feature where a company can create a list of tags and mark each conversation with any number of them. At my company (Collective), we have around 30-40 tags that our Support team currently uses. However, manually tagging...
about 1 year ago in AI / Tags 0 Planned

Assign Dates to Messages / Turn Messages into Calendar Events

It would be incredible to "assign dates" to messages that come into Front. Similar to "snooze to this time", it would be better/best if there was a "due at this time" functionality. AND, if it could easily integrate with the calendar. Similar and ...
10 months ago in Calendar View / Triage - get to inbox 0 0 Backlog

Ability to summarize conversation threads

Display a summary of the conversation at the end of a thread
about 1 year ago in P3 display 0 Backlog

Keyboard shortcut: merge conversations

No description provided
11 months ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Keyboard shortcut: mark as read/unread

https://frontjira.atlassian.net/browse/PB-10491 // 11 conversations linked
over 3 years ago in Triage - get to inbox 0 0 Backlog

Bulk send / send & archive / send & snooze

I have written drafts for multiple emails that need to be sent and snoozed at the same time (example, snoozed until next Monday). I don't want to use a sequence since each emails is personalized. Right now, I need to click send and snooze for each...
about 1 year ago in Snooze 0 Backlog

Jump to first email in conversation

Have an easily accessible button to jump to the top of a conversation
over 1 year ago in P3 display 0 Backlog

Create a shortcut for "block sender" or move it to the top toolbar

Make "block sender" easier use by creating a hotkey/shortcut or moving it to become a top-level action in the main view toolbar.
over 2 years ago in Triage - get to inbox 0 1 Backlog

Snooze along with teammate

Sometimes I need to snooze an email to the same time as a teammate. When I see "[teammate] snoozed this until [time]" at the bottom of an email, it'd be nice to have the option to click and match that snooze, rather than go over an snooze it manua...
7 months ago in Snooze 0 Backlog

Create Default Option/viewing always last message in thread

it is important when there is a conversation with many participants to view always the last sent message when you search it and open it instead of touching the button jump to most recent .
7 months ago in P3 display 0 Backlog