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Status Backlog
Categories P3 display
Created by Guest
Created on Nov 1, 2022

Jump to first message in conversation

Problem
When viewing a long conversation, there's no quick way to jump back to the beginning.

Request
Provide an easily accessible button or keyboard shortcut to jump to the first message in a conversation.

  • Attach files
  • Guest
    Jun 13, 2025

    Can we pleaaaaaasseeeee get this?????


  • Guest
    Oct 9, 2024

    Support ticket threads can get long, and when reviewing them, it's often necessary to look at the first message a user sent in. Currently, Front requires that I scroll up, wait for more messages to load, scroll up again, wait for more messages to load, etc. until I reach the first message. I do this numerous times every day.

    One possibility here is just to get rid of that loading; if I could just scroll all the way up without having to wait for more messages to load, that would save time (or I could use the "home" key on my keyboard to jump to the top). Another option is a button at the top of the current view: "Jump to top" mirroring the "Jump to bottom" button.

    There's another thread for the same request here.

  • Guest
    Jun 3, 2024

    Mock up of what this would look like.