ADD A NEW IDEA

All ideas

Showing 1641 of 1641

Offline composing on mobile

No description provided
almost 2 years ago in Mobile 0 Planned

Remove the default "x is using Front, the customer operations platform for exceptional service at scale."

When you want to email guests of a calendar meeting, the following message is always appended to the bottom of the email "x is using Front , the customer operations platform for exceptional service at scale."
3 months ago in Schedule - manage your calendar 0 Backlog

CSAT: Additional Survey Link/ Identify Submitter

We would like to have the ability to create an additional survey link for our internal contacts to be able to submit responses.In addition, we would like a way for Admins to be able to see who the response came from.
3 months ago in CSAT 0

Customize timing when Front Chat transcript is sent to chat visitors

Introduce setting to change time a chat transcript is sent to visitors with no reply from 5 minutes to another timeframe.
almost 2 years ago in Live Chat 0 Backlog

Grammarly support in the Message Templates editor

Allow for using Grammarly when creating and editing Message Templates in Settings.
over 1 year ago in Message templates 0 Backlog

Slack channel integration — support syncing message edits

Once a message comes in from Slack, any edits that the original creator makes are not updated in Front, making it possible to miss information without going back to check the message in Slack. Images as an example.
over 1 year ago in Existing integrations 0 Backlog

Send event reminder emails to guests who book from scheduling links

For attendees who sign up from my scheduling link, send automated email reminders to them ahead of the meeting.
about 2 years ago in Attendee management / Scheduling Links 1 Backlog

Enable AI for specific teammates / inboxes

Ability to allow select users / inboxes, etc. to use AI features.
over 1 year ago in AI / AI settings 0 Backlog

Telegram - mobile number integration

Being able to use a mobile number that's linked to an existing Telegram account would be a more seamless connection experience for Front users. From the customers' perspective, this would also be an ideal solution since they would not have to chan...
7 months ago in Existing integrations 0 Backlog

Ability to Hide Team Members from Other Teams

Our Company run's multiple business out of Front. We need the option to either separate or hide the team mates who are not part of the other groups. Where Only the users who have access to the Shared workspaces, are able to see other members of th...
10 months ago in Workspaces 0 Backlog