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Bulk update tags

Enable tag properties to be bulk updated, such as: Which inboxes the tag is restricted to "Display in conversation lists" setting Please leave a comment with the tag properties you would like to update in bulk.
almost 4 years ago in Bulk updates 0 Backlog

Ability to see holistic context for SLA activities

When checking an SLA activity (e.g. in the right hand sidebar) such as the SLA Breach tag being applied, it would be useful to see additional contextual information such as: Whether the breach occurred within/outside business hours Whether the con...
7 months ago in Insights 0 Backlog

Duplicate existing Dynamic Object

I have an existing Dynamic Object that I want to duplicate because I want to create many DO with similar configuration with small differences between them. That would be nice to have.
about 1 year ago in Dynamic objects 0 Backlog

Keyboard shortcut: highlighting words

Just convenient.
over 1 year ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

Make it easy to reset default style in composer

No description provided
7 months ago in Compose - write efficiently with quality 0 Backlog

ADA Compliance for Front Chat

No description provided
almost 3 years ago in Live Chat 0 Backlog

Support for Embedded, tab-enabled Tables/Forms in Templates

Why Tables/Forms? Forms provide a more efficient method of entering structured data. Forms also reduce errors and encourage data consistency. Desirable Tables/Forms Features Inserting a Table, using the same style of 'Insert Table" interface found...
over 1 year ago in Message templates 0 Backlog

Segment.io integration

https://frontjira.atlassian.net/browse/PB-1183
almost 4 years ago in New integration requests 0 Backlog

No default selection of send channel when creating draft

No description provided
over 1 year ago in Composer 0 Backlog

Bulk change user preferences/attributes

Admins can select a subset of teammates and update certain settings in bulk. Users are still free to update the preference after the bulk update.
over 3 years ago in Bulk updates 1 Backlog