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Categories Message templates
Created by Guest
Created on Jul 19, 2022

Control template subject line in replies

Request
Users want control over how template subject lines are applied to replies—specifically a toggle between always replacing the subject or only setting it if the subject line is empty.

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  • Guest
    Apr 5, 2025

    For me the same - I would like to have a Switch Button where you can choose "always replace" or "only set if empty"

  • Guest
    Dec 3, 2024

    For me at least, this has to do with the fact that when using a template in a reply, where the subject is replaced with the subject line of the template.