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Toggled or custom shortcuts

CTRL + ENTER to send trips me up all the time, and I have to fumble to hit undo before the half baked email gets sent. I would like the ability to turn off this lone shortcut, or set a custom one that's much harder to trigger by mistake.
over 1 year ago in Compose - write efficiently with quality / Keyboard shortcuts 2 Backlog

Shopify inbox/chat channel integration

No description provided
over 2 years ago in New integration requests 2 Backlog

Export rules to CSV

Provide an overview off all rules when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
over 1 year ago in Admin Experience 2 Backlog

Manage Shifts with Teammate Groups

No description provided
3 months ago in Admin Experience / Workforce management 0 Backlog

Better language detection

We use a library, this probably means looking for a better one\.
almost 4 years ago in Rule conditions 0 Backlog

UNATTENDED FORCE OUT OF OFFICE

When a user forgets to sign off, or gets pulled away from their desk for "X" amount of time, the system makes the user "OUT OF OFFICE" and no longer allows ruled assignments. This would benefit us outside of the scheduling function. Often we have ...
10 months ago in Core Product Experience 1 Backlog

Split calendar view (as Outlook)

Have different calendar to see others availability instead of having all in one --> unreadable
over 1 year ago in Calendar View 0 Backlog

Default signature per inbox

Today, signatures can be made available for specific shared channels, but this does not allow full control on defining which signatures should be applied in certain contexts. Allowing signatures to be defined per inbox allows admins to define the ...
almost 4 years ago in Signature management 0 Backlog

Option to open up the Front app to the calendar view by default

It would be nice if there was a setting to open up to the calendar instead of email when opening the Front app. I had my Outlook calendar set up that way so I could see immediately what I have going on for the day.
almost 2 years ago in Calendar View 0 Backlog

Add more triggers to require tags rules

Require tag rules currently apply to move and archive actions. It could be useful to offer other options: reply, comment, etc.
almost 3 years ago in Rule library 2 Backlog