Currently, the name that appears on the top row preview of a new email in an inbox is always the person who authored the first email, followed by who sent the most recent email in the chain (if there is space). Is there a way to customize this? Or at least reverse it so the most recent sender is first? I would be happy to connect on additional ideas! I am just having difficulty easily telling who sent the most recent emails/connecting them to clients quickly. Thank you!