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Add Tags to Sidebar by default

When creating a new subtag in the sidebar by clicking the three dot drop down, the default is to not have "show in sidebar" checked. It would make more sense to default to checking this box. It's very easy to remove a tag sitting on the sidebar, b...

over 1 year ago in P1 navigation - left pane / Tags 2 Backlog

78 VOTE

Keyboard shortcut: jump to top of conversation

A button or shortcut to jump to the very first email of a conversation

over 1 year ago in Compose - write efficiently with quality / Core Product Experience / Keyboard shortcuts 16 Backlog

43 VOTE

Multiple tabs for desktop app

This would be especially useful for creating rules. To create rules you have to grab info from messages (subject, sender info etc) and without the ability to create tabs, you have to constantly go back and forth which can be tedius.

12 months ago in Native features 0 Backlog

73 VOTE

Forward email as an attachment

Suggestion to be able to forward an email as an attachment in another email

over 1 year ago in Core Product Experience 1 Backlog

82 VOTE

Ability to preview attachments

Ability to preview attachments in an email without downloading.

almost 2 years ago in Core Product Experience 1 Backlog

3 VOTE

Support STP files in chat

No description provided

27 days ago in Live Chat 0

158 VOTE

Forward calendar invites and allow users to accept forwarded invites

No description provided

almost 4 years ago in Attendee management 1 Backlog

23 VOTE

Native voice/calls feature

Front being an all in one platform without having to subscribe to a partner solution for calls

7 months ago in Voice 0 Backlog

29 VOTE

[context] AI features to leverage Front Conversation History

Leverage past email history for AI Answers/AI Suggested Replies. Past email conversations are a good source of knowledge to reduce product / general inquiries because: Doesn't required to be structured in a specific format Compared to a knowledge ...

9 months ago in AI / AI answer for chat / AI knowledge / AI suggested replies (auto draft) / Chatbots 1 Backlog

12 VOTE

Detect duplicate conversations & route them

Situation: Support teams can encounter multiple customer requests that are duplicates of previously resolved issues, leading to redundant work and decreased efficiency. Request: Implement a feature that automatically detects and flags duplicate cu...

4 months ago in AI / AI similar conversations / Workflows 1 Backlog

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