To make it easier to identify phishing attempts, it'd be useful to configure Front to always display the email address. This makes it less likely a user is caught in a phishing scam.
I send out a multi-stage Sequence with a Calendar Link for booking a call. In cases where a recipient scheduled the call via my Calendar Link without responding to the Sequence email, I need to manually remove them from the Sequence before the nex...
It would be great if a teammate could assign a Due Date for when a reply needs to go out for a specific conversation. We could tie in the Due Date with existing SLA rules, or issues notifications if the Due Date passes without a response from the ...
In audit logs, I need to be able to see additional info such as who linked a contact to an account, which contact was updated, which account custom field was updated
Today, to start a discussion with a group of people, you need to type out each of their names to add them as participants. This can be cumbersome when the intention is to start a discussion with a large group of people. A possible solution custome...
Currently, it looks like only the `http(s)://`, `mailto://` and `tel://` protocols are supported as navigable links from within a plugin. It would be great to offer support to click into other custom native apps with their own protocol, like `slac...
I want to filter a View based on conversations in a certain custom ticket status (e.g. Waiting on Legal). Since I can't filter a View by custom ticket status, the workaround is to use a conversation custom field. However, I can't convert the ticke...
The ability for top-level admins to set up rules or apply tags for oversight or alerting purposes without those actions being visible to the wider team. For example, if we want to alert a manager to review something via a rule, but we don't want t...