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Access a conversation's context links via Front API

The Core API and the Plugin SDK should have access to the context links attached to a conversation. The context link object should expose the matching string and the target URL. This information would allow plugins and integrations to leverage the...
6 months ago in Core API 0 Backlog

Allow in-text image to display in calendar

While sending out calendar invites, some of our users would include all information in a poster. When receiving the invite like this, the posters are usually properly displayed. However, in the calendar section, the image can not be loaded, and pe...
6 months ago in Calendar View 0 Backlog

Make read status more granular: on a message basis rather than conversation level

Currently, viewing a conversation marks the whole thing as being read, even if you didn't scroll up to see all the messages in the convo. This confuses some users when they read the most recent message in a long conversation, and the next time the...
about 1 year ago in Core Product Experience 0 Backlog

More / custom colors for fonts

Add more colors for fonts
over 2 years ago in Composer 0 Backlog

Preference for Assignee Title in Sender Line

After a recent update, when a conversation is assigned to the user the format of the heading of the conversation of the assignee in the side panel is now "Sender > me" previous to the update it was "Sender > FirstName LastName". I'm requesti...
about 1 year ago in Assign / Assigning 0 Backlog

View for Tags that would include Archived Emails

We use tags to track certain items that need to be paid out on a monthly basis. It would be very helpful to have a view of these tagged emails that have been archived so we could have them all in one place without them having to be Open.
about 1 year ago in Core Product Experience 0 Backlog

Language detection: Japanese

Admins would like the ability for Front to detect Japanese for multiple use cases.
over 2 years ago in Rule conditions 0 Backlog

Ability to log emails to Hubspot deals, not just contacts

Essentially make it work the exact same as the Gmail HubSpot plugin.
about 1 year ago in Existing integrations 1 Backlog

Return search results where matches are all in the same message (and not split in the conversation)

Description: When searching for multiple keywords, Front returns conversation where the keywords can be in different messages in a conversation. Request: Have an option to return results where all the keywords are in the same message, but not nece...
about 2 years ago in Matching 0 Backlog

Add "seen" event in webhook API support

To monitor the "seen" status of messages, api clients currently need to implement a polling strategy. Adding a seen event to enable web-hook integration, will limit api usage and improve state change detection.
about 1 year ago in Core API 0 Backlog