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Zoom Meetings Don't Get Removed from Zoom Client if removed/canceled from Front

I've got Zoom connected as my preferred video conferencing solution so anytime I create a meeting in the Front calendar, it makes a Zoom meeting. If I remove those details in Front, or even cancel the meeting, that doesn't pass back to Zoom, so in...
over 2 years ago in Calendar - other 1 Backlog

Sync contacts of Front with phone

Just like in outlook, your personal Front contact list should be visible in your phone under contacts/directory. Also, when chosing which accounts to sync (google, outlook, sim, etc) there is no option for Front, hence my saved contacts from work ...
over 2 years ago in Contacts 0 Backlog

HDS Compliance

HDS (Hébergeur de Données de Santé) certification is a mandatory French certification for any organization that hosts or processes personal health data on digital media. This includes SaaS (Software as a Service) providers that handle such data. T...
5 months ago in Compliance & security 0 Backlog

Filter message templates

Instead of seeing only 4 recent templates, and then ALL templates and having to scroll through everyone's, can we either increase the RECENT section or be able to filter by our own personal templates?
almost 2 years ago in Message templates 1 Backlog

[activation] Shared AI training for same tag across AI tagging rules

Situation: when I want to create an AI tagging rule for multiple inboxes, all using the same tag (e.g., VIP), I have to train the AI, by reviewing message samples, separately for each rule, even though it's the same tag. Request: Streamline the pr...
about 1 year ago in AI / AI tagging 0 Backlog

Live dashboard - Ability to see number of sent messages

As a leader, I need to be able to see the number of sent messages per agent. I can see the assigned conversations but because do work outside of email and in other systems and manual work, I need to be able to see where someone may need help (assi...
5 months ago in Live dashboard 0 Backlog

Update custom field value: add option for [Once] or [Always]

Hi Team, I would like to propose an enhancement to the rules engine—specifically, the ability to control how frequently a Conversation custom field is updated. It would be helpful to have a variable or condition that lets us specify whether a cust...
5 months ago in Rule actions 0 Backlog

Track click links

I would like the abiliity to see an open rate of links we send in our emails to customers. We will be using a small set of links in our signature to all customers. The links will be to promote certain products in our business. I would like to know...
over 2 years ago in New metrics 0 Backlog

Discord channel integration

No description provided
over 3 years ago in New integration requests 0 Backlog

Option to open up the Front app to the calendar view by default

It would be nice if there was a setting to open up to the calendar instead of email when opening the Front app. I had my Outlook calendar set up that way so I could see immediately what I have going on for the day.
over 2 years ago in Calendar View 0 Backlog