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Forward email as an attachment

Suggestion to be able to forward an email as an attachment in another email
almost 2 years ago in Core Product Experience 1 Backlog
170 VOTE

Forward calendar invites and allow users to accept forwarded invites

No description provided
about 4 years ago in Attendee management 1 Backlog

Macros: Default value in "Collect Teammate Answer" form

I'm building a Macro and want to provide a default value in a "Collect Teammate Answers" form. An example of how this could be used;I'm building an escalation workflow. The teammate should pick from a "Priority" enum field (High, Normal, Low) - I ...
27 days ago in Macros 0

Multiple tabs for desktop app

This would be especially useful for creating rules. To create rules you have to grab info from messages (subject, sender info etc) and without the ability to create tabs, you have to constantly go back and forth which can be tedius.
about 1 year ago in Native features 0 Backlog

Native voice/calls feature

Front being an all in one platform without having to subscribe to a partner solution for calls
9 months ago in Voice 0 Backlog

Granular inbox and channel permissions

Have the ability grant shared channel group level permission but not Inbox level permission. This is to avoid giving permissions to send messages from a shared inbox but let a user re-authenticate a channel.

Allow a conversation to remain assigned if moved to a different team inbox

When moving a conversation to a new team inbox, it is currently unassigned, even if the assignee is part of that team inbox. This is not ideal in situations where either it just needs to be moved, but not reassigned to another person, or more spec...
about 2 years ago in Core Product Experience 6 Backlog

Pass date DV into Connector

Be able to pass date DV into Connector input field
10 days ago in Developer Platform 0

Teammate Phone Field

We've integrated SMS into the platform, but there's no "phone" field on teammates, any plans to add those?
10 days ago in Admin Experience 0 Backlog

Allow companies to set & enforce email signatures company wide and restrict the editing of email signatures.

Companies want to standardize their email signatures from a branding perspective. We want all users to have the same font and color scheme and to use only the company approved phone numbers [by team] and to have the proper email and website links.
almost 2 years ago in Admin Experience / Signature management 1 Planned