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VOTE
Increase limit for pinned inboxes in sidebar to over 500
If you are using Front as a one stop email service for personal email as well as work, 500 pinned inboxes/folders really isn't enough, especially if you are in sales and break up your prospects/customers into individual pinned tags/inboxes/views. ...
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2
VOTE
5
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1
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Group individual Live Chat messages into one conversation in Sent Items
Live Chat sees every individual message sent as a separate sent item even if it's part of the same live chat conversation with 1 person. When going back through Sent Items, this makes it overly large and messy to look back through, especially when...
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2
VOTE
Add contact notes to dynamic variables in rules
When a request comes in from a known content it would be nice to extract the notes from a contact and paste them into the conversation as a comment so all context stored in a Contact is immediately viewable by the agent. It would save time clickin...
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2
VOTE
New tools to recognize phishing attempts.
Due to an increase in phishing emails lately and a possible influx of more capable attempts with the advancements in AI tech it's important to make sure there are processes in place to catch them before they can cause issues. The idea is a new rul...
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5
VOTE
Company admin can reset password on behalf of a teammate
For instances where a teammate can't access a Front password recovery email from Outlook/Gmail directly, allow admins to reset the password on their behalf, and then share the password with the teammate. This allows them to gain access back to Fro...
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1
VOTE
More Granular Permissions for Moving Messages
Hi! I'd like to be able to restrict moving messages between workspaces. For example, I have an IT workspace that I'd rather users in my Production workspace not be able to move things to. There may also be inboxes in a workspace that people should...
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1
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2
VOTE