To monitor the "seen" status of messages, api clients currently need to implement a polling strategy. Adding a seen event to enable web-hook integration, will limit api usage and improve state change detection.
At the moment you cannot delegate all inboxes of a member of staff without showing all their private discussions. But if you turn off delegation and select their inbox, you can then no longer see assigned emails etc.
Our team used to use the "Play Emails" feature in Outlook where Outlook would read the text of an email aloud over audio to the user. This would help them with making sure sentences flowed and they didn't miss any major talking points. It was also...
Does Front have a plan to integrate an automatic QA or review system such that reviews can be posted on Fronts platform only? Workflow idea: Front creates different access levels for Conversation reviewers Those reviewers are the only ones authori...
Set default attachment size for custom SMTP channel
Outbound mail we send via Front is routed via our custom SMTP server. We have a high attachment size limit (higher than Front's default ~25MB limit). I would like the option to set a default attachment size limit for new channels created in my tea...