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Multiple tabs for desktop app

This would be especially useful for creating rules. To create rules you have to grab info from messages (subject, sender info etc) and without the ability to create tabs, you have to constantly go back and forth which can be tedius.
over 2 years ago in Native features Backlog

Macros: keyboard shortcut and / command

Make it easy for teammates to find macros via a shortcut and potentially the / command
about 1 month ago in Macros Backlog
134 VOTE

Language support: French

Ability to use Front in French
over 4 years ago in All platforms Backlog

Option to unsubscribe a teammate from an email conversation

Once a conversation is finished, I'd like the option to unsubscribe any teammate who was initially in the conversation. They have no need to see the rest of the emails that go back and forth and may waste time looking at responses that they are a ...
over 3 years ago in Core Product Experience Backlog
150 VOTE

Custom message order so that the most recent email in a conversation thread is shown at the top

Ability to change the order in which new messages are displayed in a thread. Today, the oldest message is at the top, and the most recent is at the bottom.
over 5 years ago in P3 display Backlog

Improve look & feel of the Front Knowledge Base

When you vote, please specify which one(s) of the below you are interested in. Please also feel free to add new ones via comments. customize color of site header beyond just light and dark adjust grid layout / density of categories custom icons in...
about 2 years ago in Knowledge Base Backlog

Time Off Calendar

I'd like Team member Time Off to populate on the calendar. That way, when looking at the week and scheduling meetings/assigning projects, we can see whom will not be in office
over 2 years ago in Calendar View Backlog
133 VOTE

Search for calendar events

The ability to search the calendar by event name or invitee to find an existing calendar event.
about 5 years ago in Managing/Updating Events Backlog

Better Attachment Management Abilities

Users are only able to drag one attachment at a time to a different email, looking for the ability to drag multiple attachments and mirror more so the functionality in Outlook
about 3 years ago in Client Platform / Core Product Experience Backlog

Search & Filter Tickets on Customer Portal

Give an end user accessing their portal the ability to search and filter through historic tickets that show on the portal.
12 months ago in Customer Portal  / Knowledge Base Backlog