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Status Backlog
Categories Knowledge Base
Created by Guest
Created on Nov 13, 2023

Front Analytics Reporting for Knowledge Bases

Right now we have up to 10 different authors creating content. We would love the ability to report on details like number of articles created by author, status, creator/author and last updated across the KB.

It's possible to view some of this information by category through the dashboard, but it's difficult to get a holistic view without actual KB reporting. Reporting similar to what is available for team performance, conversations, tags, message templates, etc. would be really useful for knowledge bases as well.

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